Associate Goliath support
Hi! Before you contact us, please do the following: :-)
a) Search the Associate Goliath knowledgebase. There's a 90% chance your question is already answered there! :-)
b) Watch the Associate Goliath demo video to see how to use the plugin.
c) Make sure you have the latest version of the plugin. Please go under "plugins", find "Associate Goliath " and click the "update now" link. If you can't see this link, then click the "check for updates" link.
e) If you have purchased Associate Goliath (now or in the past) but can't find your download link, you should be able to find it in one of these two places:
f) When we try to identify an issue, we may need to deactivate plugins or themes, and in some rare cases this can change some settings. So, before you contact support, make sure you have backed up your website, by going to:
If the issue persists, please open a support ticket and select the "Associate Goliath" category from the drop-down menu. Let us know:
2) If the plugin isn't working in your site for some reason, we will need to login ourselves and have a look. Please provide your site's login URL, username and password, in the following format:
3) If a post created by Associate Goliath doesn't appear properly, please send us the URL of that specific post.
We strive to answer all support requests within 48 hours.